Legal

Application Terms of Service

These Application Terms of Service (“Terms”) govern your access to and use of DataBurst websites, products, and applications, including DataBay and the DataBay Shopify connector (collectively, the “Services”). By accessing or using the Services, installing our applications, or clicking to accept these Terms, you agree to be bound by them.

If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization.

1. The Services

DataBurst provides software and integrations that help businesses extract, sync, and prepare data for analytics and operational use. Features may include connectors to third-party platforms (such as Shopify, Google Analytics, and Google Ads), pipeline orchestration, and related tooling. We may update, improve, or discontinue features with reasonable notice where practical.

2. Eligibility and accounts

  • You must be able to form a binding contract under applicable law.
  • You are responsible for the accuracy of information you provide and for safeguarding credentials associated with your account or connected stores.
  • You must promptly notify us of unauthorized access or security incidents related to your use of the Services.

3. Third-party platforms and connected accounts

Certain Services integrate with third-party platforms. Your use of those platforms remains subject to their own terms and policies. For Shopify:

  • You authorize DataBurst to access store data according to the permissions (scopes) you grant during installation or OAuth.
  • You are responsible for ensuring you have the right to connect your store and process related data through the Services.
  • Uninstalling the application or revoking access will stop new sync activity; residual data handling is described in our Privacy Policy and applicable platform rules.

For Google services (Google Analytics 4 and Google Ads):

  • You authorize DataBurst to access your Google Analytics and/or Google Ads data on a read-only basis, only for the scopes you approve through Google’s OAuth 2.0 consent flow.
  • DataBay uses this data solely to provide analytics and reporting features within your workspace and does not create, edit, or manage Google Ads campaigns.
  • Your use of Google APIs through the Services is also subject to Google’s applicable terms, and DataBurst’s handling of Google user data complies with the Google API Services User Data Policy, including the Limited Use requirements, as described in our Privacy Policy.
  • You may revoke access at any time via your Google Account permissions, which stops further syncing.

4. Customer responsibilities

You agree that you will:

  • Use the Services only for lawful business purposes.
  • Comply with applicable privacy, consumer, and data-protection laws for data you process through the Services.
  • Not misuse the Services, attempt unauthorized access, interfere with service integrity, or reverse engineer the software except where permitted by law.
  • Not upload or transmit malware, or use the Services to infringe intellectual property or privacy rights of others.

5. Data ownership and processing

  • As between you and DataBurst, you retain ownership of your content and store data that you connect to or sync through the Services (“Customer Data”).
  • You grant DataBurst a limited license to host, process, transmit, and display Customer Data solely to provide and improve the Services as directed by you.
  • Our handling of personal information is described in the Privacy Policy.

6. Fees and billing

Some Services may be offered free of charge, under evaluation terms, or under a separate commercial agreement. If paid plans apply, fees, billing cycles, and cancellation terms will be stated in the applicable order form, invoice, or product listing. Unless otherwise stated, fees are non-refundable.

7. Intellectual property

The Services, including software, branding, documentation, and related materials, are owned by DataBurst or its licensors and are protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, no rights are transferred to you.

8. Confidentiality

Each party may receive non-public information from the other. The receiving party will use reasonable care to protect that information and use it only to perform under these Terms, except where disclosure is required by law.

9. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, DATABURST DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT DATA SYNCING WILL ALWAYS BE COMPLETE OR TIMELY.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DATABURST WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. DATABURST’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO DATABURST FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM (OR, IF NO FEES WERE PAID, ONE HUNDRED US DOLLARS).

11. Indemnification

You will defend and indemnify DataBurst against claims, losses, and expenses (including reasonable attorneys’ fees) arising from your Customer Data, your use of the Services in violation of these Terms, or your violation of applicable law or third-party rights.

12. Suspension and termination

We may suspend or terminate access to the Services if you breach these Terms, create risk or possible legal exposure for us, or if required by a platform partner or law. You may stop using the Services at any time, including by uninstalling applications and disconnecting integrations. Provisions that by their nature should survive termination will survive.

13. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date reflects the latest revision. Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

14. Governing law

These Terms are governed by the laws applicable to DataBurst’s principal place of business, without regard to conflict-of-law principles, unless a mandatory local law requires otherwise. Courts in that jurisdiction will have exclusive venue, except where prohibited.

15. Contact

Questions about these Terms:
Email: [email protected]
Website: https://databurst.tech